{"id":3,"date":"2026-04-20T19:47:23","date_gmt":"2026-04-20T19:47:23","guid":{"rendered":"http:\/\/insideafrica.geekworkers.dev\/?page_id=3"},"modified":"2026-08-24T12:50:29","modified_gmt":"2026-08-24T12:50:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/insideafrica.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

This Privacy Policy explains how Inside Africa Akwaaba Ltd<\/strong>, whose registered office is situated at 9\u201311 Rue de l\u2019Ale, 1003 Lausanne, Canton of Vaud, Switzerland<\/strong>, collects, uses, stores and protects the personal data of the website\u2019s users https:\/\/insideafrica.ch\/<\/a><\/p>\n\n\n\n

Inside Africa Akwaaba S\u00e0rl attaches great importance to the protection of privacy and processes personal data in accordance with the Swiss Federal Data Protection Act (FADP)<\/strong> and its implementing provisions.<\/p>\n\n\n\n

1. Data controller<\/h2>\n\n\n\n

The data controller is:<\/p>\n\n\n\n

Inside Africa Akwaaba Ltd<\/strong>
9\u201311 Rue de l\u2019Ale
1003 Lausanne
Switzerland<\/p>\n\n\n\n

Person in charge: Rosena Davis<\/strong><\/p>\n\n\n\n

Any enquiries regarding the protection of personal data may be addressed to Inside Africa Akwaaba S\u00e0rl using the contact details provided on the website.<\/p>\n\n\n\n

2. Personal data collected<\/h2>\n\n\n\n

In connection with the use of the website and its services, Inside Africa Akwaaba S\u00e0rl may, in particular, collect the following categories of data:<\/p>\n\n\n\n

    \n
  • surname and first name; ;<\/li>\n\n\n\n
  • email address; ;<\/li>\n\n\n\n
  • telephone number; ;<\/li>\n\n\n\n
  • postal address; ;<\/li>\n\n\n\n
  • billing and delivery address; ;<\/li>\n\n\n\n
  • information relating to the customer account; ;<\/li>\n\n\n\n
  • order and purchase history; ;<\/li>\n\n\n\n
  • information regarding appointment requests; ;<\/li>\n\n\n\n
  • correspondence with the company; ;<\/li>\n\n\n\n
  • preferences regarding products, services, events or marketing communications; ;<\/li>\n\n\n\n
  • data required for processing orders and payments; ;<\/li>\n\n\n\n
  • technical data relating to the use of the website, where such data is collected by the tools and service providers used by the website.<\/li>\n<\/ul>\n\n\n\n

    Bank details or payment card information may be processed directly by service providers specialising in electronic payments. Inside Africa Akwaaba S\u00e0rl does not necessarily have access to all the bank details provided during a payment.<\/p>\n\n\n\n

    3. Purposes of processing<\/h2>\n\n\n\n

    Personal data may be collected and used, in particular, for the following purposes:<\/p>\n\n\n\n

      \n
    • manage appointment requests; ;<\/li>\n\n\n\n
    • create and manage customer accounts; ;<\/li>\n\n\n\n
    • process and track orders placed online; ;<\/li>\n\n\n\n
    • to handle invoicing, delivery and after-sales service; ;<\/li>\n\n\n\n
    • respond to enquiries from customers and prospective customers; ;<\/li>\n\n\n\n
    • to liaise with users; ;<\/li>\n\n\n\n
    • manage newsletter subscriptions; ;<\/li>\n\n\n\n
    • to send information about offers, new products, promotions or events; ;<\/li>\n\n\n\n
    • to improve the products, services and user experience offered on the website; ;<\/li>\n\n\n\n
    • to ensure the technical operation and security of the site; ;<\/li>\n\n\n\n
    • to prevent abuse, fraud or unlawful use; ;<\/li>\n\n\n\n
    • to comply with applicable legal, accounting, tax or regulatory obligations.<\/li>\n<\/ul>\n\n\n\n

      4. Newsletters and marketing communications<\/h2>\n\n\n\n

      When a user subscribes to the newsletter or agrees to receive marketing communications, Inside Africa Akwaaba S\u00e0rl may use their email address and, where applicable, other relevant information to send them:<\/p>\n\n\n\n

        \n
      • what\u2019s new; ;<\/li>\n\n\n\n
      • commercial offers; ;<\/li>\n\n\n\n
      • information about products and services; ;<\/li>\n\n\n\n
      • invitations to events; ;<\/li>\n\n\n\n
      • promotional communications.<\/li>\n<\/ul>\n\n\n\n

        Users may unsubscribe at any time by using the unsubscribe link included in the communications they receive or by contacting Inside Africa Akwaaba S\u00e0rl.<\/p>\n\n\n\n

        The withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.<\/p>\n\n\n\n

        5. Orders and customer accounts<\/h2>\n\n\n\n

        The website allows users to create a customer account and place orders online.<\/p>\n\n\n\n

        In this context, Inside Africa Akwaaba S\u00e0rl may process the information necessary for:<\/p>\n\n\n\n

          \n
        • customer identification; ;<\/li>\n\n\n\n
        • account management; ;<\/li>\n\n\n\n
        • the preparation and processing of the order; ;<\/li>\n\n\n\n
        • invoicing; ;<\/li>\n\n\n\n
        • delivery; ;<\/li>\n\n\n\n
        • the handling of returns or complaints; ;<\/li>\n\n\n\n
        • the order confirmation; ;<\/li>\n\n\n\n
        • the maintenance of accounts and compliance with legal obligations.<\/li>\n<\/ul>\n\n\n\n

          Certain details must be provided in order for the order to be processed. Otherwise, Inside Africa Akwaaba S\u00e0rl may not be able to process the order or provide the requested service.<\/p>\n\n\n\n

          6. Booking an appointment<\/h2>\n\n\n\n

          When a user requests an appointment, certain personal data may be collected, including their name, contact details and the information required to arrange the appointment.<\/p>\n\n\n\n

          This information is used to schedule, confirm, change or manage appointments and to communicate with the customer.<\/p>\n\n\n\n

          7. Data providers and recipients<\/h2>\n\n\n\n

          Inside Africa Akwaaba S\u00e0rl may pass on certain personal data to external service providers where this is necessary for the operation of the website or the provision of services.<\/p>\n\n\n\n

          These service providers may, in particular, operate in the following areas:<\/p>\n\n\n\n

            \n
          • website hosting; ;<\/li>\n\n\n\n
          • IT infrastructure; ;<\/li>\n\n\n\n
          • management of the online shop; ;<\/li>\n\n\n\n
          • booking an appointment; ;<\/li>\n\n\n\n
          • sending newsletters; ;<\/li>\n\n\n\n
          • communications management; ;<\/li>\n\n\n\n
          • delivery and logistics; ;<\/li>\n\n\n\n
          • payment processing; ;<\/li>\n\n\n\n
          • safety and technical maintenance; ;<\/li>\n\n\n\n
          • administrative, accounting or legal services.<\/li>\n<\/ul>\n\n\n\n

            In particular, the website uses solutions related to Shopify<\/strong> and may use payment service providers or other technical service providers.<\/p>\n\n\n\n

            The service providers concerned must process data only to the extent necessary for the performance of their services, subject to their own legal obligations and privacy policies.<\/p>\n\n\n\n

            8. Data transfers abroad<\/h2>\n\n\n\n

            Some technical service providers used by Inside Africa Akwaaba S\u00e0rl, including Shopify and certain payment service providers, may process or store personal data outside Switzerland.<\/p>\n\n\n\n

            In particular, such processing may take place in countries where data protection legislation differs from that applicable in Switzerland.<\/p>\n\n\n\n

            Where required, Inside Africa Akwaaba S\u00e0rl ensures that an appropriate level of protection is provided, in particular by means of:<\/p>\n\n\n\n

              \n
            • a decision recognising an adequate level of protection in the country concerned; ;<\/li>\n\n\n\n
            • appropriate contractual guarantees; ;<\/li>\n\n\n\n
            • contractual terms that are recognised or approved; ;<\/li>\n\n\n\n
            • or any other mechanism permitted under Swiss data protection legislation.<\/li>\n<\/ul>\n\n\n\n

              However, the use of certain international services may mean that foreign authorities may, in certain circumstances provided for by their legislation, request access to certain data.<\/p>\n\n\n\n

              9. Shelf life<\/h2>\n\n\n\n

              Inside Africa Akwaaba S\u00e0rl retains personal data only for as long as is necessary to fulfil the purposes for which it was collected.<\/p>\n\n\n\n

              The shelf life may depend, in particular, on:<\/p>\n\n\n\n

                \n
              • the nature of the data; ;<\/li>\n\n\n\n
              • the existence of a customer account; ;<\/li>\n\n\n\n
              • the duration of the business relationship; ;<\/li>\n\n\n\n
              • statutory retention obligations; ;<\/li>\n\n\n\n
              • accounting or tax requirements; ;<\/li>\n\n\n\n
              • the need to establish, exercise or defend rights in court.<\/li>\n<\/ul>\n\n\n\n

                Data relating to contracts, orders, invoices and commercial transactions may, in particular, be retained for the periods required by Swiss law.<\/p>\n\n\n\n

                Where data is no longer required and there is no legal obligation to retain it, it may be deleted or anonymised.<\/p>\n\n\n\n

                10. Data relating to minors<\/h2>\n\n\n\n

                Some of the products or services offered by Inside Africa may be aimed at children or teenagers.<\/p>\n\n\n\n

                The website may also be used by minors under the supervision of a parent or legal guardian.<\/p>\n\n\n\n

                Where necessary, taking into account the minor\u2019s age and the nature of the processing, Inside Africa Akwaaba S\u00e0rl may require that the use of the service, the transfer of personal data or the making of a purchase be carried out with the consent of, or under the supervision of, a parent or legal guardian.<\/p>\n\n\n\n

                Parents or legal guardians who discover that a minor has disclosed personal data in an inappropriate manner may contact Inside Africa Akwaaba S\u00e0rl to request that such data be reviewed or, where applicable, deleted.<\/p>\n\n\n\n

                11. Data security<\/h2>\n\n\n\n

                Inside Africa Akwaaba S\u00e0rl takes reasonable organisational and technical measures to protect personal data against, in particular:<\/p>\n\n\n\n

                  \n
                • unauthorised access; ;<\/li>\n\n\n\n
                • loss; ;<\/li>\n\n\n\n
                • destruction; ;<\/li>\n\n\n\n
                • misuse; ;<\/li>\n\n\n\n
                • the amendment; ;<\/li>\n\n\n\n
                • unauthorised disclosure.<\/li>\n<\/ul>\n\n\n\n

                  However, no data transmission or storage over the internet can be guaranteed to be completely secure.<\/p>\n\n\n\n

                  12. Rights of data subjects<\/h2>\n\n\n\n

                  Within the limits laid down by the applicable Swiss legislation, any data subject may, in particular, request:<\/p>\n\n\n\n

                    \n
                  • if personal data relating to them is being processed; ;<\/li>\n\n\n\n
                  • access to their personal data; ;<\/li>\n\n\n\n
                  • the rectification of incorrect or incomplete data; ;<\/li>\n\n\n\n
                  • the deletion of certain data when there is no longer any justification for retaining it; ;<\/li>\n\n\n\n
                  • the provision or transfer of certain data in a standard electronic format where the legal conditions are met; ;<\/li>\n\n\n\n
                  • the discontinuation of certain treatments or the restriction of such treatments in the cases provided for by law.<\/li>\n<\/ul>\n\n\n\n

                    Where processing is based on consent, that consent may also be withdrawn with effect for the future.<\/p>\n\n\n\n

                    In order to protect personal data, Inside Africa Akwaaba S\u00e0rl may request proof of identity before responding to certain enquiries.<\/p>\n\n\n\n

                    13. Obligation to provide certain data<\/h2>\n\n\n\n

                    The provision of certain data is optional.<\/p>\n\n\n\n

                    However, certain details are essential in order to:<\/p>\n\n\n\n

                      \n
                    • process an order; ;<\/li>\n\n\n\n
                    • arrange a delivery; ;<\/li>\n\n\n\n
                    • to provide a requested service; ;<\/li>\n\n\n\n
                    • to respond to a request; ;<\/li>\n\n\n\n
                    • create a customer account; ;<\/li>\n\n\n\n
                    • process a payment.<\/li>\n<\/ul>\n\n\n\n

                      If this information is not provided, some of the website\u2019s services may not be accessible.<\/p>\n\n\n\n

                      14. Third-party links and services<\/h2>\n\n\n\n

                      The website may contain links to websites, platforms or services operated by third parties.<\/p>\n\n\n\n

                      Inside Africa Akwaaba S\u00e0rl is not responsible for the privacy practices of these external services. Users are advised to consult the privacy policies of the relevant service providers and websites before submitting any personal data to them.<\/p>\n\n\n\n

                      15. Cookies and similar technologies<\/h2>\n\n\n\n

                      The website may use cookies and other similar technologies that are necessary for its operation or that serve, in particular, to improve the user experience, manage certain features of the online shop, or gather information about how the website is used.<\/p>\n\n\n\n

                      Detailed information regarding the use of cookies is set out in the Cookie Policy<\/strong> of the website.<\/p>\n\n\n\n

                      16. Applicable law<\/h2>\n\n\n\n

                      This Privacy Policy is governed primarily by Swiss law, in particular by the Federal Data Protection Act (FDPA)<\/strong> and its implementing provisions.<\/p>\n\n\n\n

                      In the event that foreign data protection legislation should, exceptionally, apply to a particular situation, Inside Africa Akwaaba S\u00e0rl will take the necessary measures to comply with the mandatory obligations arising therefrom.<\/p>\n\n\n\n

                      17. Changes to the Privacy Policy<\/h2>\n\n\n\n

                      Inside Africa Akwaaba S\u00e0rl may amend this Privacy Policy to take account of:<\/p>\n\n\n\n

                        \n
                      • changes to the website and its services; ;<\/li>\n\n\n\n
                      • changes to data processing practices; ;<\/li>\n\n\n\n
                      • the addition or change of service providers; ;<\/li>\n\n\n\n
                      • changes in legislation or regulations.<\/li>\n<\/ul>\n\n\n\n

                        The version published on the website is the current version.<\/p>\n\n\n\n

                        Users are advised to check this page regularly.<\/p>\n\n\n\n

                        18. Contact<\/h2>\n\n\n\n

                        If you have any questions regarding this Privacy Policy or wish to exercise your rights in relation to personal data, please contact:<\/p>\n\n\n\n

                        Inside Africa Akwaaba Ltd<\/strong>
                        For the attention of Rosena Davis<\/strong>
                        9\u201311 Rue de l\u2019Ale
                        1003 Lausanne
                        Switzerland<\/p>\n\n\n\n

                        The email and telephone contact details provided on the website may also be used to submit an enquiry regarding data protection.<\/p>","protected":false},"excerpt":{"rendered":"

                        La pr\u00e9sente Politique de confidentialit\u00e9 explique comment Inside Africa Akwaaba S\u00e0rl, dont le si\u00e8ge social est situ\u00e9 Rue de l\u2019Ale 9-11, 1003 Lausanne, canton de Vaud, Suisse, collecte, utilise, conserve et prot\u00e8ge les donn\u00e9es personnelles des utilisateurs du site https:\/\/insideafrica.ch\/ Inside Africa Akwaaba S\u00e0rl accorde une grande importance \u00e0 la protection de la vie priv\u00e9e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1618,"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1618"}],"wp:attachment":[{"href":"https:\/\/insideafrica.ch\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}